Lead status
Still in the daily review queue.
27 Apr 2026
28 Apr 2026
Cardiff, Wales, United Kingdom
What they do
The Royal College of Nursing (RCN) is the world's largest nursing trade union and professional body, representing over half a million nurses, midwives, nursing support workers, and students across the UK [8, 15].
Welsh presence
RCN has a substantial footprint in South Wales. While their UK headquarters is in London, their RCN Wales headquarters is located at Ty Maeth in Cardiff [2, 13]. Crucially for tech recruitment, their RCN Direct call centre, Membership Records, and central ICT departments are based out of their Cardiff Gate Business Park office [4, 12].
Tech hiring signal
There is a very strong tech hiring signal. The backing role for a "Director of Product & Technology" (£122k-£134k) is a senior leadership position responsible for shaping the RCN's enterprise-wide digital product and technology vision [6, 8]. The remit spans member-facing digital products, core IT, software engineering, architecture, data, and cyber security [8]. The RCN's internal IT department handles systems development, infrastructure, and business applications (including a heavy reliance on Microsoft Dynamics 365) [5, 15].
Agency approach
They are a direct employer (a registered trade union and professional body), not a recruitment agency or staffing firm [13].
Recent timing signals
The active recruitment of a Director of Product & Technology (who can be based out of the Cardiff Gate office) indicates a major strategic investment in their digital platforms [6, 8]. A new leader at this level typically triggers a review of existing technology structures, often leading to subsequent hiring drives for product managers, software engineers, data architects, and cyber security specialists to execute their new roadmap.
Verdict
This is a strong `priority_contact`. The RCN has a dedicated ICT hub in Cardiff, is actively hiring top-tier technology leadership in the region, and maintains a complex digital estate serving over 500,000 members. They are an excellent target for a tech recruiter in South Wales.
gemini / gemini-3.1-pro-preview / 29 Apr 2026
Suggested from public evidence for recruiter follow-up. Not verified buyer details.
Frankie Gee
Executive Assistant
Explicitly named on the Director of Product & Technology job advert as the point of contact for an informal discussion about the role. She is the direct gatekeeper for this senior tech leadership hire.
Search LinkedInJonathan Robbins
Head of Engineering
Currently Head of Engineering and Solution Architect at RCN, leading software engineering teams (.NET, Azure, React). He will be a key technical stakeholder and likely a direct report to the new Director of Product & Technology, making him a prime contact for software development roles.
Search LinkedInSarah Carruth
Head of Digital Products & Customer Journeys
Leads digital products and customer journeys. Given the new executive role is 'Director of Product & Technology', she is a crucial internal stakeholder and potential hiring manager for product management and digital delivery recruitment.
Search LinkedInGeoff Lewis
Head of IT Operations
Long-standing Head of IT Operations at RCN. He manages the core IT infrastructure, networks, and remote access, which falls directly under the remit of the new Director of Product & Technology. A strong contact for infrastructure and support roles.
Search LinkedInPhilip Ball
Chief of Staff
Sits on the Executive Team with a portfolio that includes data analysis, marketing, and business development. As a senior executive, he is a strong sponsor for enterprise-wide digital transformation and strategic tech investments.
Search LinkedInDirector of Product & Technology