ARO Technology

What they do

ARO (formerly Arrow Business Communications) is a major UK Managed Service Provider (MSP) and IT consultancy [14, 17, 22]. They provide cloud infrastructure, cyber security, unified communications, networking, and sustainability solutions to over 8,000 clients, including FTSE 100 companies, NHS trusts, and universities [14, 17, 18].

Welsh presence

They have a confirmed office in Cardiff, which serves as a key hub for their IT support and infrastructure teams [8, 9, 12]. Overall, the company operates 12 locations across the UK with a headcount of over 500 employees [14, 18].

Tech hiring signal

Strong. Recent job postings show they are actively hiring for technical roles in Cardiff, including an Azure Infrastructure Engineer and a Hybrid 2nd Line Infrastructure Engineer, as well as IT Account Managers [9, 10, 11].

Agency approach

As an MSP, they are a direct employer of tech talent (engineers, cloud specialists, and support staff) required to build and manage environments for their clients [14, 15]. They are not a staffing agency, making them an excellent prospective client for an independent tech recruiter.

Recent timing signals

The company recently rebranded from Arrow Business Communications to ARO to consolidate its cloud, collaboration, and sustainability divisions [17, 18]. They are actively listed on the UK Government's G-Cloud framework and were recognized as a top UK MSP in 2026 by Cloudtango [15, 21].